CONFIDENTIALITY

Personal data: Rest assured, we do not sell your data! In this document, we explain why and how your data is processed.

Definitions:

Personal data: Any information that directly or indirectly identifies an individual. Examples include name, first name, date of birth, fingerprint, photo, voice, phone number…

Data processing: Any operation involving personal data. Examples include direct data collection or recording, storage, modification, and dissemination of this data.

Data controller: The person who determines the purposes and means of processing, i.e., the objective pursued by the processing. In this case, the data controller is:

LILIANA AL AGAMI

Individual enterprise

Registered office address: 9 RUE DES BASSES MATHOUZINES 96170 DEUIL-LA-BARRE

SIRET 98118694300016

VAT number: FR06910578186

lilianaalagami@gmail.com

Publication director: MME AL AGAMI LILIANA

Contact: lilianaalagami@gmail.com

Publication director: MME AL AGAMI LILIANA, hereinafter referred to as “LILIANA AL AGAMI,” “we.”

User: Refers to anyone connecting to the site or using it.

Processing of your personal data:

LILIANA AL AGAMI ensures the user’s collection and processing of personal information in accordance with privacy laws, specifically Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms.

Here, we specify what data we collect and for what purpose (purpose). We also explain on what basis we do this (legal basis) and finally, we specify the duration for which we retain your data.

When?
Personal data is collected during:
– Placement of an order
– Creation/modification of a customer account or user space
– Payment of an order
– Browsing the site https://lilianalagami.com and use of services
– Request for information or to be contacted
– Downloading free content
– Interaction (comment, review)

What?
The data that may be collected includes:
– Identity data (name, first name, address, gender)
– Contact data (address, phone number, email address)
– Technical data (connection data, browsing data, IP, login…) and data related to digital content (downloaded file, connection time, time spent on videos…)
– Financial data (billing-related data). Credit card data is not stored; it is directly communicated securely to the payment service provider.
– Commercial data (purchase history, customer number…)

Why AND for how long?
Data processing always serves a specific purpose and is always based on a legal basis. In addition, the collected data is limited to what is relevant and adequate in relation to the purposes for which they are processed. Some information is mandatory and will be indicated by an asterisk.

Processing based on a contractual or pre-contractual basis serves the following purposes:
– Management and monitoring of the commercial relationship (record and execute orders)
– Process requests (contact form, information requests, complaints…)
– Recovery of unpaid amounts
These data are kept for the entire duration of the contract + the duration of legal prescriptions, which is 5 years in civil and commercial matters. Regarding the management of unpaid amounts, the duration is 5 years from the end of the recovery procedure.

Processing based on the legal basis of LILIANA AL AGAMI’s legitimate interest serves the following purposes:
– Marketing analysis (data kept for a maximum of 3 years after the end of the commercial relationship)
– Analysis of commercial statistics (data kept for a maximum of 3 years after the end of the commercial relationship)
– Improve the user experience on the site https://lilianalagami.com using cookies (data kept for a maximum of 13 months from their collection)
– Prevent abuse and fraud and manage disputes (data kept for the entire duration of the procedure)

Processing based on your consent (legal basis) serves the following purposes:
– Newsletter and/or commercial offer (data kept until you unsubscribe or 3 years from the last contact)
– Cookies for which consent is required (data kept for a maximum of 13 months)

Processing based on a legal obligation (legal basis) serves the following purposes:
– Billing and accounting management
These data are kept for 10 years.

Data Security:
Personal data is stored securely, following the provisions of the General Data Protection Regulation and national legislation in force. We take appropriate measures on the technical and organizational levels to prevent unauthorized access or modification, disclosure, loss, or destruction of your data. It is important that you maintain the confidentiality of your credentials to prevent unauthorized use of your account.

Your Rights:
In accordance with the regulations applicable to personal data, you have the following rights:
– You can update or delete the data concerning you.
– You can exercise your right of access to know the personal data about you that we process. In this case, before implementing this right, we may ask you for proof of your identity to verify its accuracy.
– If the personal data we hold is inaccurate, you can request the update of the information.
– You can request the deletion of your personal data in accordance with applicable data protection laws.
– You can define directives regarding the fate of your personal data after your death in accordance with Article 32 of the Law of January 6, 1978.
– You have the right to request that the processing of your personal data be limited. Thus, your data can only be kept and no longer used.
– You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
If you no longer wish to receive advertising from us (exercise of the right to object or withdrawal of previously given consent), contact us at our email address serviceclientliliana@gmail.com.

To exercise these rights or for any questions about the processing of your data in this system, you can contact us:
– Electronically: @serviceclientliliana@gmail.com
– By postal mail: 9 RUE DES BASSES MATHOUZINES 95170 DEUIL-LA-BARRE
If, after contacting us, you believe that your “Information Technology and Freedoms” rights are not being respected, you can file a complaint online with the CNIL.

Cookies:
During your visit to the site https://lilianalagami.com, cookies may be deposited on your computer, tablet, or smartphone. A “cookie” is a small text file that contains information specific to the user of the site https://lilianalagami. It is stored on the hard drive of the user and can only be read by the server that provided it.

For example, cookies help us remember your username during your next visit, understand your interactions with our content, and improve them based on the information collected. The information obtained through cookies is stored on the server hosting the site https://lilianalagami.com.

The purpose of the cookies used:

LILIANA AL AGAMI makes limited use of “cookies” to facilitate your navigation on the site https://lilianalagami.com, optimize the consultation of the site https://lilianalagami.com, and conduct audience measurements. Cookies are kept for a maximum duration of 13 months.

Cookies exempt from prior consent:
– Functionality cookies: These are cookies necessary for the proper functioning of the site (e.g., tracking and recording of customer

accounts on the site https://lilianalagami.com). Without these cookies, some site settings may not work correctly.
– Technical cookies: They allow or facilitate your navigation on the site https://lilianalagami.com.

Cookies for which consent is required:
– Performance and audience measurement cookies: They allow, in particular, to assess how visitors navigate the site https://lilianalagami.com, the number of visits, the most visited pages, etc. This data allows tracking the performance of the site https://lilianalagami.com to improve it and provide a better user experience. (Example of a cookie: Google Analytics)
– Marketing cookies: They are used to track visitors across websites.
– Share button cookies: These are social cookies that facilitate interactions with your social networks. We are present on Instagram, TikTok, Snapchat, where we present our services and respond to your requests for information. We remind you that the providers of these networks process your personal data when you use them. It is your responsibility to consult their privacy policy and configure cookies: For META: https://www.facebook.com/privacy/explanation / for Snapchat Privacy Policy – Data Policy | Snapchat Privacy / for TikTok Privacy Policy | TikTok.

Cookie Management:
During the first session of users on the site https://lilianalagami.com, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the utility and operation of cookies. At any time, you can choose to disable cookies. Your browser can also be configured to notify you of the cookies deposited in your browsing software and ask you to accept or reject them. Depending on the browser, here are guides for “enable/disable” cookies:
– Google Chrome: Enable or disable cookies – Computer – Google Account Help
– Safari: Manage cookies and website data in Safari on Mac – Apple Support (FR)
– Internet Explorer: Delete and manage cookies (microsoft.com)
You can accept or refuse cookies on a case-by-case basis or refuse them systematically. We remind you that the settings may change the conditions of access to our content requiring the use of cookies. For more information on cookies, you can consult the CNIL information page: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/